Subscriptions & Refunds

This guide explains how Premium billing works. Childhood Milestones is free to start: the free plan includes up to 5 moments for 1 child, with photos, video, notes and voice, plus quick-win activity ideas for their age. Premium unlocks unlimited moments, all your children, cloud backup and 100+ ideas from birth to 18. Here’s everything you need to know about billing, cancelling and refunds.

At a glance

  • Free plan: $0 — up to 5 moments and 1 child, with photos, video, notes, voice and quick-win activity ideas.
  • Premium: $29.99/year or $3.99/month (USD; local prices may vary by country and taxes) — unlimited moments, all your children, cloud backup and 100+ ideas from birth to 18.
  • Available on iPhone. Billed and managed through the App Store.
  • Cancel anytime. When Premium ends, you can renew or download all your memories.

How billing works

When you subscribe to Premium in the app, payment is charged to your Apple ID at confirmation of purchase. Subscriptions renew automatically at the end of each period unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.

How to cancel

On your iPhone

Apple also has a step-by-step guide: cancel a subscription from Apple.

  1. Open the Settings app and tap your name.
  2. Tap Subscriptions.
  3. Select Childhood Milestones and tap Cancel Subscription.

Deleting the app does not cancel your subscription. Please cancel through your App Store subscriptions.

What happens after you cancel

You keep Premium until the end of the period you already paid for. When it ends, the app gives you two options: renew Premium, or download all your memories, including photos, videos, notes and voice recordings.

Refunds for Premium subscriptions

Because Apple processes all purchases, it also handles refunds according to its own policies:

If you have trouble with subscriptions and refunds, email us at support@childhoodmilestones.com and we’ll do our best to help.

Subscriptions and refunds: quick answers

Can I get a refund if I forgot to cancel?

Refunds are decided by Apple. Request one from your App Store account as soon as possible; requests made shortly after a renewal are often approved.

Do I lose my memories if I cancel?

No. You keep Premium until the end of your paid period. When it ends, you can renew Premium or download all your memories from the app.

Can I switch between monthly and yearly?

Yes. Change your plan from your App Store subscriptions. The new plan starts when the current period ends.

Restore purchases

Changed phones? Sign in with the same account, then go to Settings → Restore purchases in the app.

Last updated: November 1, 2026